Terms of service

Terms of Service
Effective Date: August 17, 2026

Welcome to Sterling Commerce Group LLC! These Terms of Service govern your use of our website at sterlingcommercegroup.com and your purchase of products from our online store. By accessing our website or making a purchase, you agree to comply with these Terms.

1. Use of the Website
By using this website, you agree to:

Use it only for lawful purposes
Provide accurate information when creating an account or making a purchase
Maintain the security of your account login credentials
Not attempt to gain unauthorized access to any part of the website
Not use automated systems to access or collect data without written permission

2. Product Descriptions and Availability
We aim to provide accurate descriptions of all products including titles, conditions, and pricing. If a product becomes unavailable after you place an order:

We will notify you immediately
We will offer a full refund, store credit, or substitute product
We will never charge you for products we cannot fulfill

3. Pricing and Payments
Accepted Payment Methods:
Visa, MasterCard, American Express, Discover
PayPal, Apple Pay, Google Pay

Currency: All transactions are processed in USD
No hidden fees or unauthorized charges

4. Order Processing and Shipping
Orders are processed within 1-2 business days
FREE standard shipping on all US orders
Total delivery: 3-8 business days
Carriers: USPS, UPS

5. Returns and Refunds
We offer a 30-day return policy from the date you receive your order.
Contact us at info@sterlingcommercegroup.com within 30 days of delivery.
Refunds are processed within 7-10 business days.
We do not charge restocking fees.

6. Intellectual Property
All content on the Sterling Commerce Group LLC website is the exclusive intellectual property of Sterling Commerce Group LLC. You may not copy, reproduce, or distribute any content without prior written permission.

7. Limitation of Liability
Sterling Commerce Group LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

8. Governing Law and Jurisdiction
These Terms are governed by the laws of the State of Wyoming and Federal Law of the United States. Any disputes shall be resolved in the courts of Wyoming.

9. Changes to These Terms
We may update these Terms from time to time. The updated Terms will be posted on this page with a new effective date.

10. Contact Information
Business name: Sterling Commerce Group LLC
Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
E-Mail: info@sterlingcommercegroup.com
Phone: +1 (480) 790-4197

Customer Service Opening Hours:
Monday-Friday: 9:00 AM – 5:00 PM
Saturday-Sunday: Closed
Time Zone: Mountain Time (MT)
Response Time: We respond within 1 business day